Terms and Conditions

Our Terms and Conditions were last updated on August 11, 2026.

Please read them carefully before using Our Services or Website (the Site), or subscribing to our Email List (the List), or purchasing products and services.

Article 1: General

By using the Site or List you agree to be bound by these Terms and Conditions and to use the Site and List in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site and List or to products and services available through the Site and List or from Chris Milham.

Accessing the Site or List, in any manner, whether automated or otherwise, constitutes use of the Site and List and your agreement to be bound by these Terms of Service.

Article 1a: Age limit

Age restrictions apply: Chris Milham does not permit those under 18 to use the Site or List. We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world.

Any subscriber who does not meet these criteria will be deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be reimbursed immediately, and their access to digital products and services will be revoked.

Article 2: Email List Subscription

Belonging to Chris Milham’s email list is a privilege, not a right. Be a decent email list citizen and you are welcome to stay and enjoy your time.

You agree to maintain only ONE email address on Chris Milham’s email list. This must match the email address you use when making purchases, ensuring your products are correctly linked to your account and preventing duplicate subscriptions.

Should you unsubscribe, you will be blocked from re-subscribing. The ONLY exception to this re-subscription rule is paying customers who voluntarily unsubscribed while remaining in good standing.

If you want to change the email address you are subscribed with, don’t unsubscribe then re-subscribe. Contact help@chrismilham.com with details of the change.

Any behaviour deemed by Chris to be ‘bad behaviour’ — including but not limited to piracy, harassment, being argumentative, or wasting time on trivial matters — will result in an immediate, permanent ban from all email lists and support channels, overriding any customer status.

Article 3: Placing Orders

By placing an Order for Products through the Site or List, you warrant that you are legally capable of entering into binding contracts.

Unless otherwise stated on the order page, there are no change-of-mind refunds offered for any product purchased.

Unless otherwise stated on the order page, there is no warranty expressed or implied for any product purchased.

Article 4: Price

The prices are indicated in US dollars, excluding shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be the one stated at the time of the order.

Article 5: Your information

If you wish to place an Order for Products, you may be asked to supply certain information relevant to your order including, without limitation, your name, your email, your business name, your phone number, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or any other payment method(s) in connection with any Order; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of your order.

Article 6: Payment

Payment is due immediately on the date of the order. This includes pre-order products.

Payment can be made through any payment methods we have available, such as Stripe.

Payment cards (credit cards or debit cards) are subject to validation checks and authorisation by your card issuer. If we do not receive the required authorisation, we will not be liable for any delay or non-delivery of your order.

Credit card chargebacks are considered exceptionally poor behaviour (and can be a sign of pirate behaviour). A chargeback made for ANY reason will result in a PERMANENT ban from all email lists, full and final cancellation of any subscription services, and access to products and updates removed. Contact help@chrismilham.com before considering a chargeback.

Article 7: Delivery

For digital products, delivery is fulfilled immediately via electronic download links or email access sent to the address provided at checkout.

For physical products, delivery is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code).

Risk of loss passes to you once physical products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed.

Article 8: Affiliate Links

Affiliate links are any links to a 3rd-party website where the referral for a product or service, purchased by the Chris Milham Site visitor, may earn a commission for Chris Milham.

Affiliate links may be used across the website, in emails, and in promotional content. We aim to disclose affiliate links in context where relevant. We only refer to a 3rd party and enter no sales relationship directly with the purchaser.

Clicking an affiliate link does not negatively affect the price offered. The products or services we provide affiliate links to, are those we consider potentially helpful to our users and can confidently recommend.

Article 9: Intellectual Property

Video, audio, and written content created by Chris Milham in the course of providing products and services to customers and clients, including but not limited to coaching, reviews, feedback, live workshops, and emails, remains the property of Chris Milham. Customers may use it for any lawful business purpose. Prior agreement must be made with Chris Milham to transfer rights to another party.

By submitting feedback, testimonials, questions, or copy for review (whether via email, coaching calls, or live workshops), you grant Chris Milham a non-exclusive, royalty-free right to quote, adapt, and share that non-confidential material for promotional, marketing, or educational purposes. Any identifying personal details (such as your full name, email address, or business name) will be kept private and anonymised unless you give explicit consent to include them.

Article 10: Customer Support and Product Updates

Links to purchased digital products remain active for a minimum of 12 months post-purchase, and downloadable products may be kept permanently for your personal business use.

However, access to ongoing customer support and product updates from Chris Milham requires being an active subscriber in good standing. If you unsubscribe, or if you are banned for poor behaviour, chargebacks, or policy violations, all customer support access is immediately and permanently terminated.

A product you purchased may be updated to improve it over time. In order to receive notifications and direct delivery of such updates, you must remain an active email list subscriber. (If an existing product link is simply overwritten on the server with an update, access will remain available via your original link.)

Article 11: Disclaimer

The materials, guidance, and examples in any products purchased from Chris Milham are provided ‘as is’ for educational and informational purposes. No warranty is made, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, noninfringement, or that any specific results will be achieved. You are responsible for how you use the materials and for complying with all applicable laws and regulations.

Article 12: Changes to these Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website, email list, and related products and services.

Article 13: Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Article 14: Company information

Chris Milham
16 Swinburn Street
Dannevirke
Tararua 4930
New Zealand

help@chrismilham.com