I aspire to having customer service like our favourite coffee shop… the “Regent Café.” Whenever we stop by, the owner is always waiting with a genuine smile. She asks after our family. Because she knows our girls dance. And are… Read more…

My daughter and I breathed a collective sigh of relief when the camera DIDN’T land on us this time. The game was… If the TV camera spotlights you, you have to kiss the person you’re with. And you win a… Read more…

Yesterday was all about enjoying our traditional New Year’s Eve catch up with our bunch of friends. It’s 21-years since we started doing this. We’ve been through a lot together. Many of us didn’t have kids back then. Now they’re… Read more…

Don’t stop believin’Hold on to that feelin’  Journey’s hit song, Don’t Stop Believin’, was the best selling digital track from the 20th century. (Its anthemic chorus is already stuck in my head today… so I’ll be annoying my kids no… Read more…

Opened my laptop this morning to see what’s what in internet-land. And poked my nose in to check out my latest BerserkerMail email stats. Only to see a big red “1” glaring back at me in the spam complaints column… Read more…

Walking along the beach the other day, I spotted this guy going at a snail’s pace. While the rest of us walkers sonic-boomed our way past. ‘Isn’t that taking the idea of “leisurely walk” a little TOO far?’ Then I… Read more…

I like simple things. Simple things are things I can wrap my head around. And don’t strain my brain muscle. Simple things mean I don’t have to get bogged down in details before I understand what they’re about. Take getting… Read more…

Goldilocks didn’t wait to be invited. She barged right on in. And made herself at home. Jack didn’t wait to be invited. He climbed the beanstalk. Not knowing what lay beyond the clouds. Despite the sometimes bizarre fairytales we heard… Read more…

This email is late. Well… later than I expected. Or planned. But I’m kinda transitioning back from holiday mode. So… yeah… it’s late 😁 I remembered what one of my first subscribers said to me, early last year. When I… Read more…

Today I’m in “The Catching Pen” — a local café. Busy catching up on some email writing. I’m tap-tapping away. While enjoying my double-shot long black. Out the back, they’re busy firing up the grill. Ready to cook up a… Read more…